Role of Customer Service

Site: KIM LMS
Course: KIM LMS
Book: Role of Customer Service
Printed by:
Date: Friday, 2 January 2026, 7:49 AM

1. 1. The concept demystified


i. Strategic Management
ii. Business Model
iii. Competitive Advantage
iv. Core Competencies
v. Value Chain

2. The concept demystified


i. Strategic Management
ii. Business Model
iii. Competitive Advantage
iv. Core Competencies
v. Value Chain