Introduction to Employee Relations

Definition:    
Employee Relations is concerned with engagement & maintaining the employee/manager or co
worker relationships that contribute to the organization ‘s success.    
Employee Relations provides guidance on a wide variety of employment issues and concerns with the 
goal of ensuring the fair and consistent treatment of all staff.   
This department is managed by the Office of Employee Relations who assists with:   
 Preventing and resolving issues involving individuals that arise out of or affect work situations.   
 Handles all labor relations matters including all collective bargaining.   

Importance of Employee Relations    
 There is team work in the organization. 
 Work becomes easy if it is shared among all as a result of healthy relationship.  
1 | P a g e 
 The organization becomes a happy place to work if the employees work together as a family 
due to conducive work environment. 
 An individual feel motivated in the company of others whom he can trust and fall back on 
whenever needed.    
 Healthy employee relations also discourage conflicts and fights among individuals.    
 A healthy employee relation reduces the problem of absenteeism at the work place.    
 It is wise to share a warm relation with your fellow workers, because you never know when 
you need them.   
 Attracts good talent from the market. 
 Shared learning and continuous improvement.  
 High productivity thus increased profits for the organization.   
Requirements for Good Employee Relations: 
 Constructive attitude – All parties should accept each other as equal partners  
 Clear cut policies and procedures 
 Good and prompt communication system  
 Top Management support  
 Training in Industrial relations  
 Development of the right union Leadership